FAQ

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What if I need a prescription or medication refills?

Our FNPs can prescribe medications and provide refills during your virtual consultation. If you need a medication that requires a physical exam, we may recommend an in-person visit or refer you to a specialist.

What should I expect during my telehealth appointment?

During your appointment, you’ll connect with a licensed Family Nurse Practitioner (FNP) via video or phone. We’ll review your symptoms, provide a diagnosis, and discuss a treatment plan. We may also prescribe medications, offer referrals, or schedule follow-up appointments as needed.

How do I schedule an appointment?

Scheduling a virtual consultation is easy. Simply visit our [booking page] and choose a time that works for you. You’ll receive a confirmation email with the details of your appointment. You can also reach out to us directly if you prefer assistance in booking.

Is telehealth covered by insurance?

Many insurance plans cover telehealth services. We recommend checking with your insurance provider to confirm coverage details for virtual healthcare. If you don’t have insurance or it’s not covered, we offer affordable self-pay options.

What types of healthcare services can I receive through telehealth?

We offer a wide range of services including virtual consultations for infections, respiratory issues, skin concerns, chronic condition management, mental health support, and more. We also provide medication management, referrals to specialists, and test result reviews, all through secure virtual appointments.

What is telehealth, and how does it work?

Telehealth allows you to receive healthcare services remotely, via video or phone consultations with a licensed Family Nurse Practitioner (FNP). It’s a convenient way to address your health concerns without leaving home. During your appointment, we’ll assess your symptoms, provide a diagnosis, and discuss treatment options — just as we would during an in-person visit.

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